We work tirelessly to further develop our app and put it through its paces to give you the best possible user experience. Unfortunately, even the best app sometimes fails. We would be pleased if you could let us know so that our developers can check if it is a bug. Proceed as follows:

Please contact the support team of plazz AG by mail. Please note the following information: 

  1. A detailed description of the error found
  2. Detailed description of the process - what did you click on, what was the procedure?
  3. App platform (iOS, Android or web version)
  4. If known, name of the device
  5. If known, version of the operating system
  6. If possible, send us a screenshot of the problem / the error message / the wrong display.