Download, login and access to the app

Login via Username
In certain cases, not all participants of an event have their own e-mail address or this e-mail address does exist, but is not intended for use in third-par...
Mon, 20 Apr, 2020 at 1:56 PM
Why am I asked to create my own password?
You will usually receive a password by e-mail – however, this cannot be used for permanent use. After the first login a separate view appears – there you ...
Mon, 20 Apr, 2020 at 2:06 PM
After the login I am asked if I want to activate chat or email. What's that?
After you have joined an event, you will see a view in which you can activate chat or email.  You are free to choose whether you want to use these functio...
Mon, 20 Apr, 2020 at 2:03 PM
I don't have an iPhone or Android phone. Can I still use the app?
You can also use the web version of the Mobile Event App - this is called up via a URL in the browser of the device. The URL is usually communicated to you...
Mon, 20 Apr, 2020 at 2:10 PM
The app does not work - what can I do?
Do you have a stable Internet connection on the device? Some functions in the app require this, e.g. sending surveys. An Internet connection is also requir...
Mon, 20 Apr, 2020 at 2:08 PM
Why can't I log in?
Did you use the correct email address? Use the address provided to you by the Mobile Event App team or the organizer. Have you entered your email address ...
Mon, 20 Apr, 2020 at 2:08 PM
How can I change the visibility in my profile?
1. In accordance with the DSGVO, you can decide for yourself whether you want to be found by other app users in the participant list. Click on your profile ...
Mon, 20 Apr, 2020 at 2:25 PM